B2B Return Conditions and Exception Handling Rules

DANGHUAN EUROPE S.L. · Applicable to professional transactions completed in SalesPad

• 1. Scope, B2B nature and order of precedence
• 2. Process principles
• 3. Standard reporting windows
• 4. Customer information, evidence and declarations
• 5. Authorisation, return delivery and costs
• 6. Receipt, inspection and exceptions
• 7. Full or partial refund; missing accessories or damage
• 8. Invoices, PI and financial processing
• 9. Communications, governing law and disputes